If you're having trouble downloading the HITRECORD mobile app, it's possible that your device may fall under the unsupported device and/or unsupported operating system list. Please consult the following list for app compatibility...

Supported OS Versions of the HITRECORD Mobile App (by platform)
- Android: 5.0 and up
- iOS 11.4 and up

If you have any questions about these specifications, please send an email to support@hitrecord.org and we will get back to you as soon as possible.