When HITRECORD x Zappos distributed the finished pieces of art, HITRECORD reviewed all the final pieces by hand and account for every single contribution and artist involved.

HITRECORD made an initial assessment of how much each artist should've received based off the impact their contribution played in making that final piece of art. This assessment was posted publicly on the site, in what we call a 'Payment Proposal.'

If an artist was included in the Payment Proposal, they were emailed and notified on the site. We call it a Payment Proposal because it’s just that – what we believe to be fair for the contribution and how it’s used in the final piece. During this Payment Proposal period, the individual creators and the community had an opportunity to have a conversation about it.  After our proposals were posted publicly, there was a two-week window for the community to provide feedback on every Payment Proposal. Maybe someone thought they were left out, or someone thought they were making too much, or too little — anyone had the chance to post a comment that everyone else saw, and responded to.

The HITRECORD Community Team, led by @MattConley and @JenGerdano, reviewed and addressed every single concern raised. It was an open dialogue, and it was important to HITRECORD and Zappos that everyone had a chance to be a part of it. Based on this discussion, we made changes or adjustments, and of course, all the members were informed about it.

After the two weeks were up, HITRECORD made all final decisions and the Final Payments were posted.

Money was then paid out digitally through our payment facilitator, Hyperwallet. Everyone who was included in the Final Payments was e-mailed and notified on the site, with instructions on how to collect their money through Hyperwallet.

The most important thing to remember is that the process was open, transparent, public, and everyone had the opportunity to ask questions and provide feedback along the way.

For more information on the Zappos x HITRECORD partnership, please watch THIS VIDEO.

If you have any questions, please send an email to support@hitrecord.org and we will get back to you as soon as possible.