What can we help you with today?
Get help straight from the team at HITRECORD...
What is HITRECORD?
Who makes up the HITRECORD community?
What do I do if I forget my password?
What is a Record?
What is a Creative Prompt?
What is a Project?
What is the Dashboard?
What is Resourcing?
What are Tags and why are they important?
What are Collections?
How do I communicate with other artists on the site?
Do I still own the art I upload to HITRECORD?
Can I upload stuff to HITRECORD that I've downloaded from the Internet and do not own the copyright to?
Can I delete a Record that I uploaded to the site?
Can other members of the community change what I’ve uploaded?
Where can I find the Challenges I bookmarked?
What's the best way to collaboratively write on the site?
Who are Featured Curators?
How can I make suggestions for the site?
Do you have a Support team?
Who do I contact with my press and media questions?
Am I able to issue a Re-Writing Challenge?
Can I save a Challenge as a draft?
How do I contribute to a Creative Prompt?
What does the 'Follow/Unfollow' button mean on the Challenge page?
When I come across a Challenge, how do I know if it's a part of a Project?
What are the acceptable file types that I can upload to HITRECORD?
How do I upload a Record?
Can I save a Record as a 'draft' and then return to it later before I release it?
How do I cite Resources when I upload a Remix?
What is a Remix?
How do I remix a Record?
Do I get notified if my Records have been remixed?
Can I edit a Record after I have uploaded it?
Where can I find my drafted Records?
What is a Resource?
Can I still contribute a Record to a Creative Prompt or Project after the deadline has passed?
What are Subscriptions?
Where can I find the list of artists that I'm following?
What are 'Highlights' on profile pages?
What is a Working File?
How do I add tags to my Records?
When I attach a Working File to my Record, what file types can I include in it?
Can I change the style or size of the font on my Text Records?
Are drafted Records visible to the public?
Where can I find my Hidden Records?
Why is resourcing your Records important?
How can I tell if any of my Records have been remixed?
How do I make a new Collection?
What’s the difference between a "Public" and "Private" Collection?
Can I delete a Collection?
How can I access my Collections?
What happened to my Albums and/or Crates I created before Collections were introduced?
Where did Challenges go?